MRO (Maintenance, Repair and Overhaul)
MRO covers the organisations and activities that maintain, repair and overhaul aircraft, engines and components.
MRO providers range from large airframe facilities to specialist component shops holding narrow capability approvals. Their commercial model combines labour, material and, increasingly, exchange pools.
The aftermarket connects MROs, distributors, operators and lessors, and most participants sit on more than one side of a transaction.
For an MRO, the commercial gain sits in quoting repairs quickly and accurately, with the supply chain and shop load already accounted for.
RELATED TERMS
Turn time is the elapsed time between a unit arriving at a repair facility and being released back to the customer.
An exchange supplies a serviceable unit immediately in return for the customer's removed unit, typically with a fee reflecting the work required.
The aviation aftermarket is the market for parts, repairs and services supporting aircraft after delivery, distinct from original manufacture.
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