An AOG request should never wait for someone to open a spreadsheet.
Aircraft on ground demand is the most time-critical traffic an aftermarket business handles. Every minute extends disruption, but speed cannot compromise condition, traceability or fit. Avilinkr reads the request as it lands, resolves the part and approved alternates, checks stock, repair capability and sourcing options, then prepares a firm, evidence-backed response for your team to send or refine.
HOW IT WORKS TODAY
- AOG emails triaged manually, often after other work
- Part numbers, quantities and approved alternates checked by hand across systems
- Pricing improvised under time pressure, then defended later
- No shared record of what was offered, or why it was lost
WITH AVILINKR
- Every AOG request detected, ranked and time-stamped on arrival
- Stock, approved alternates and repair routes resolved automatically
- A recommended price with confidence and margin band attached
- A full audit trail from request to decision to outcome
The signals behind every recommendation
- Requested part number, alternates and supersessions
- Live inventory position, condition, certificates and traceability
- Repair capability, turn time and shop load
- Customer relationship, terms and historic AOG behaviour
- Market availability and observed pricing pressure
These signals arrive through the systems you already run — ERP, RFQ inbox, marketplaces and internal data.
AOG response questionswe get asked
The intent is minutes rather than hours. The request is structured on arrival and the priced recommendation is ready for a human to approve, so response time depends on your approval policy rather than on manual research.
Only within boundaries your team defines. The default is a drafted, priced response awaiting approval; automated sending is an explicit choice for specific customers or thresholds.
Requests are still captured, structured and priced, so the first person on shift starts from a prepared decision rather than an unread inbox.
OTHER SOLUTIONS
Quote every RFQ, not just the ones you had time for.
Distributors & stockistsSell the stock you have, to the customers who are already asking.
MRO & repair organisationsPrice the repair with the supply chain already accounted for.
Asset & trading teamsKnow which parts off the aircraft will actually sell.
Operators & procurementBuy with the same evidence the seller is using.
Make commercial workfeel lighter.
Bring one real RFQ, account or stock list. We’ll show you how Avilinkr moves it forward.